Blynk

Terms of Service

Last Updated: August 22, 2025

1. Acceptance of Terms

By accessing or using the services provided by Blynk ("we," "us," "our," or the "Company"), including our website, application, and AI chatbot services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and Blynk.

2. Description of Service

Blynk provides a Software-as-a-Service (SaaS) platform that allows users to create, manage, and deploy AI-powered chatbots trained on their own content. The chatbots are designed to automate customer support and provide information based on the knowledge base provided by you.

3. User Accounts

3.1. Registration and Security

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.2. Account Responsibility

You are solely responsible for all data, information, and content you provide or upload to the Service ("User Content"), including the content used to train your chatbots. You represent and warrant that you have all necessary rights to use your User Content in connection with the Service.

4. Subscriptions and Payment

4.1. Subscription Plans

The Service is offered under various subscription plans. Each plan has specific features, limitations (e.g., message limits, chatbot counts), and pricing as described on our pricing page.

4.2. Billing and Automatic Renewal

By purchasing a subscription, you authorize us to charge your chosen payment method on a recurring basis (e.g., monthly or yearly) without further authorization from you, unless you have terminated your subscription. Your subscription will automatically renew for successive periods of the same duration as the original subscription term, unless you cancel your subscription before the end of the current term.

4.3. Price Changes

We reserve the right to change our subscription fees. We will provide you with reasonable prior notice of any price changes. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the modified subscription fee amount.

5. Intellectual Property

5.1. Our Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Blynk and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

5.2. Your User Content

You retain all ownership rights to your User Content. By providing User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, prepare derivative works of, display, and perform your User Content solely for the purpose of providing and improving the Service.

6. Prohibited Conduct

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Upload or transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
  • Infringe on the intellectual property rights of others.
  • Transmit any viruses, worms, or other malicious software.
  • Attempt to gain unauthorized access to our systems or engage in any activity that disrupts or interferes with the Service.
  • Use the Service to generate responses that are deceptive, misleading, or designed for illegal activities.

7. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

9. Limitation of Liability

IN NO EVENT SHALL BLYNK, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

10. Indemnification

You agree to defend, indemnify, and hold harmless Blynk and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Contact Us

If you have any questions about these Terms, please contact us at contact@blynk.chat.